We are committed to making our website accessible to everyone, including those with disabilities. If you are having difficulty accessing any part of this website, you can contact us directly through the chat icon at the bottom of this page. We welcome your suggestions and comments as we engage in ongoing efforts to improve the accessibility and usability of our website.

In the best interest of fans and staff, the Event Organizer will continue to monitor local COVID-19 trends and meet or exceed protocols mandated by local governments. By purchasing tickets to this event, you agree to abide by the health and safety measures in effect at the time of the event, which may include wearing masks, providing proof of vaccination status and/or providing proof of negative COVID-19 test. Government mandates, venue protocols, and event requirements are subject to change. For more information, please visit the venue’s website where you plan to or have purchased tickets.

Availability and type of accessible seating tickets will vary based on each venue’s policies. If you would like to inquire about Accessible Seating as part of your purchase, please reach out to us at [email protected] immediately after purchase. We will go over all available options. Be sure to include the purchaser’s name, show date and venue, order number and package type, and specific accessibility request when emailing us.

For additional inquiries, you can reach us by clicking on the chat icon in the bottom right corner OR by emailing us at [email protected]. We would be happy to assist you!

In order to participate in the artist presale on Tuesday, December 12th for Tampa, FL, Arlington, TX and Houston, TX, you will need a presale code. You can get the presale code by signing up for Chris Stapleton’s fan club on his website. A presale code will be emailed to you.

The age policy varies by venue, but most shows are open to all ages. Please check your local event venue’s website for more information.  

General Admission (GA) are tickets with no seats assigned to them. The GA ticket included in the Single Barrel Experience is GA Pit/ Floor which is closest to the stage or in the Small Batch Experience, the ticket is GA Lawn, which is on the lawn behind the seats in the amphitheater. Our VIP tickets include early entry to the venue for GA Pit and GA Lawn which allows GA guests to have first access to the pit or lawn.

A Premium Reserved ticket is an assigned seat. During the purchase process, you will see the location of your premium reserved seat prior to completing your order.

Platinum tickets are not VIP tickets. Platinum tickets do not include access to the VIP amenities or areas at the venue. Please be mindful when completing your purchase, and be sure to use the filter feature on the ticket provider’s website so you purchase the correct VIP package.

VIP purchasers will be notified on ticket delivery during the purchase process. Ticket delivery methods vary from venue to venue. Please note you will not receive your electronic or will call tickets until 72-hours prior to the show you purchased tickets for.

More information and further instructions including the check-in location and schedule will be emailed to the purchaser, at the email address used for purchase, 5-7 days before the event. These details may vary per show depending on the artist and venue schedules. 

All merchandise will be distributed at the 100x VIP check-in on the day of the show and must be picked up then!
Please note we cannot ship merchandise before or after the show.

There is no onsite storage for guest merchandise. Guests will need to keep merchandise on their person, or leave it at their seat at their own discretion. We are not liable for any misplaced merchandise.

Single Barrel and Small Batch VIP Experiences do not include parking. Please check your local event venue’s website for more information regarding venue parking and details. 

Bag policies vary from venue to venue. Please check your local event venue’s website for more information on their bag policy and details.

Yes, there is a four (4) ticket limit for the presale and six (6) ticket limit after the public on-sale for VIP packages

All 100x VIP packages are non-refundable. Please refer to our Purchase Policy for more details.

All Chris Stapleton Travel Packages must be purchased online. Travel Packages for Arlington, TX and Houston, TX will go on sale Tuesday, December 12th at 10AM local venue time. After you click on the Travel Package with your desired city, date and package type, you will be directed to our ticketing partner to make and finalize your order.

Travel Packages for San Diego, CA, Minneapolis, MN, Seattle, WA, and Nashville, TN are on sale now.

The price listed on our website for Travel Packages is the price for (2) guests, not including fees. Please note – If you are purchasing a Travel Package for Arlington, TX or Houston, TX before Friday, January 19, 2024, the price you’ll pay at checkout is only 60% of the total package cost (see payment plan below).

If you are purchasing a Travel Package for San Diego, CA, Minneapolis, MN, Seattle, WA, and Nashville, TN, you will be charged the full package price at the time of purchase.

Yes, all Travel Packages have an age restriction of 21+ to check in at the hotel. Those under 21 can still occupy a room and attend the show; however, the primary booker of the reservation must be 21+ for hotel check-in. Valid photo identification is required.

Yes, all Travel Packages include two (2) tickets to the concert (exact dates listed below). Depending on the package you select, you will either have the option of Single Barrel VIP tickets, with the choice of either Premium Reserved or GA Pit / Floor tickets, OR standard Premium Reserved / GA tickets which do not include VIP amenities. 

San Diego – Concert is on Saturday, March 2nd
Minneapolis – Concert is on Saturday, April 6th
Arlington – Concert is on Saturday, June 15h
Seattle – Concert is on Saturday, July 27th
Nashville – Concert is on Friday, August 9th
Houston – Concert is on Saturday, August 24th

Yes, there is a payment plan for Travel Packages in Arlington, TX and Houston, TX! An initial 60% will be charged upon purchasing the package, and a final 40% payment will automatically be charged to the form of payment on file on Friday, January 19, 2024. If you purchase after January 19, 2024, you will be charged the full payment amount at the time of purchase. This is an automatic payment plan if you purchase before January 19, 2024, meaning you’re on the plan by simply clicking “purchase”!

If you are purchasing a Travel Package for San Diego, CA, Minneapolis, MN, Seattle, WA, and Nashville, TN, a payment plan option is not available and you will be charged the full package price at the time of purchase.

More information and further instructions including check-in location and schedule will be emailed to the purchaser, at the email address used for purchase, 5-7 days before the event.

All merchandise will be distributed at the 100x check-in on the day of your hotel check-in and must be picked up then!
Please note we cannot ship merchandise before or after the show.

More information will be provided regarding SUV transportation in the email sent to the purchaser, at the email address used for purchase, 5-7 days before the event. Please note that transportation will not be private to your party.

There is no guarantee that you will be able to check in earlier than the hotel’s standard check-in time. If you need to arrive at the hotel early, we will work with the hotel to make sure that your bags can be stored and easily accessible until your check-in time. 100x abides by the hotel’s standard policy:

San Diego, CA

• Pendry San Diego – Check-In: 4PM; Check-Out: 12PM
• San Diego Marriott Gaslamp Quarter – Check-In: 4PM; Check-Out: 12PM

Minneapolis, MN

• W Minneapolis – The Foshay –  Check-In: 3PM; Check-Out: 12PM
• Hyatt Centric Downtown Minneapolis – Check-In: 3PM; Check-Out: 12PM

Arlington, TX

• Live! By Loews – Arlington Texas – Check:In: 4PM; Check-Out: 11AM

Seattle, WA

• Renaissance Seattle Hotel – Check-In: 3PM; Check-Out: 12PM

Nashville, TN

• 1 Hotel Nashville – Check-In: 4PM; Check-Out: 11AM
• Hyatt Centric Nashville – Check-In: 4PM; Check-Out: 11AM
• Renaissance Nashville – Check-In: 4PM; Check-Out: 11AM

Houston, TX

• Four Seasons Hotel Houston – Check-In: 3PM; Check-Out: 12PM
• Marriott Marquis Houston – Check-In: 4PM; Check-Out: 11AM

100x Travel Packages do not include parking or cover parking expenses. To find details and rates for parking, please visit the individual websites of the hotels. You can refer to the summary below, but please note that 100x is not accountable for parking fees, and any pricing adjustments are entirely determined by the hotel.

San Diego, CA

• Pendry San Diego – Offers valet parking for $51 per night. Self-parking is available at various lots around the area but are not affiliated with the hotel. 

• San Diego Marriott Gaslamp Quarter – Offers daily valet parking for $60 per car/ per day with in-and-out privileges

Minneapolis, MN

• W Minneapolis – The Foshay – Offers daily valet parking for $49 per car per day

• Hyatt Centric Downtown Minneapolis – Offers weekend-only valet parking for $49 per night or self-parking at the Capella Tower (7th Street entrance) and the Northstar building (2nd Avenue South entrance) for $30 per night

Arlington, TX

• Live! By Loews – Arlington Texas – Offers valet parking for $38 overnight and self-parking for $28 including taxes but without in and out privileges. On event days, rates fluctuate based on local events. Please call the hotel for exact parking rates. 

Seattle, WA

• Renaissance Seattle Hotel – Offers onsite self-parking for $50 per day or valet parking for $63 per day

Nashville, TN

• 1 Hotel Nashville – Offers valet parking for $60 per night with in-and-out privileges

• Hyatt Centric Nashville – Offers valet parking for $55 per night

• Renaissance Nashville – Offers onsite valet parking for $62 per day with in-and-out privileges. Self-parking options available nearby but not affiliated with the hotel.

Houston, TX

• Four Seasons Hotel Houston – Offers overnight valet for $50 per car and daily valet parking for $32 per car. No self-parking is available. 
• Marriott Marquis Houston – Offers valet parking for $65 per day, overnight valet parking for $65 and self-parking at the Avenida North Parking Garage for $40 per night with unlimited in-and-out privileges. For more information on parking and hourly rates, please visit the hotel’s website. 

We chose these hotels not just because they are comfortable and provide a high-quality guest experience, but also because of their convenient proximity to the venue. 

San Diego, CA

• Pendry San Diego – 0.2 miles / 5 minute walk
• San Diego Marriott Gaslamp Quarter – 500 feet / 2 minute walk

Minneapolis, MN

• W Minneapolis – The Foshay – 0.8 miles / 17 minute walk / 5 minute drive
• Hyatt Centric Downtown Minneapolis – 0.7 miles / 13 minute walk / 4 minute drive

Arlington, TX

• Live! By Loews – Arlington Texas – 0.3 miles / 5 minute walk

Seattle, WA

• Renaissance Seattle Hotel – 1.9 miles / 28 minute walk / 5 minute drive

Nashville, TN

• 1 Hotel Nashville – 0.3 miles / 7 minute walk / 3 minute drive

• Hyatt Centric Nashville – 0.4 miles / 8 minute walk / 3 minute drive
• Renaissance Nashville – 0.3 miles / 5 minute walk / 3 minute drive

Houston, TX

• Four Seasons Hotel Houston – 0.8 miles / 13 minute walk / 4 minute drive

Marriott Marquis Houston – 0.4 miles / 6 minute walk / 3 minute drive

If you would like to stay longer than your Travel Package dates, you will need to book your additional nights as a separate reservation through the hotel directly. Please make sure you select the same room type purchased with your Travel Package. Once you have booked additional nights, you can email us at [email protected] to request to connect the reservations. We will do our best to work with the hotel to accommodate! All requests must be submitted to 100x one (1) month prior to your check-in date.

Any Travel Package transfer request must be submitted to 100x via email one (1) month prior to your check-in date. 

If you are wishing to gift your package to someone else, you will need to reach out to us using the email address you used to purchase your Travel Package in order to update the will call name. Please reach out to us at [email protected] and confirm your event, email used for purchase, order number, and package type along with the new ticket holder’s name, email address and phone number in order for our team to update the reservation. Once you have notified us one month prior to the check-in date, the new package holder will be able to check in to their hotel room, pick up their event merchandise at the hotel, and claim the concert tickets associated with their Travel Package!

Please note: Travel Package transfers include the entire package (hotel stay, merchandise gifts and show tickets) and cannot be separated.

All 100x Travel Packages are non-refundable. Please refer to our Purchase Policy for complete details. That being said, we’d like to do our best to make your experience better so if you reach out to us, and we have a waiting list, we may be able to take the package back. We cannot refund the ticketing fees if we are able to issue a refund on the package price.